Shipping policy

Thank you for shopping with Noflay. We aim to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or UK bank holidays will normally be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email. Where tracking is available, your tracking information will also be provided.

UK Delivery

We currently deliver to addresses within the United Kingdom.

Estimated delivery time after dispatch is typically 2–5 business days, depending on the delivery service and destination.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, severe weather, or unusually busy periods.

Shipping Costs

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Where a free delivery promotion applies, this will also be shown at checkout.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery details, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

Delayed, Lost or Damaged Orders

If your order has not arrived within the expected delivery period, please contact us and we will assist you in investigating the delivery.

If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged item and packaging so we can review the issue.

Contact Us

If you have any questions regarding your order or delivery, please contact us through our Contact Us page or at:

Noflay
Email: moustapharassoul7@gmail.com